FAQ

1 – Do you ship anywhere?
Yes we do.
Local Post Offices are part of the shipping process in most cases. If you believe that your Country Post Offices are not trustworthy we advise you not to order.

2 -Are there Costum Duties for Countries outside of the EU?
Very rarely. Costum Duties are generally based on the value of goods and our parcels tend to be below the regular minimums.

3 – Can I send a gift from your site to someone?
You sure can. The billing and the shipping adresses don’t neceserely have to be the same.

4 – Do you accept exchanges?
Yes we do and try to make the process as easy as possible but they always tend to be a bit of a pain and the costs are on you. See exchanges and returns on Terms and Conditions.

5 – Can I cancel an order I’m having second thoughts on?
Yes you can but you need to be fast. Send an email to houseofplentyshop@gmail.com with a big fat CANCELATION on the subject and the transaction number. If your order has left our premises we won’t be able to stop it and your only choice will be returning it when you get it.

6 – What if….
Talk to us!! Ask Things!! We love hearing from you! houseofplentyshop@gmail.com